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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Cheryl Tice

October 9, 2026

5 out of 5 rating by Cheryl Tice
"I recently dealt with a personal loss. Stacie was very helpful, navigating me thru the insurance end of it. She went above and beyond to make sure I had what I needed. She's the best!!"
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Barry Kaplan

October 7, 2026

5 out of 5 rating by Barry Kaplan
"Very professional. Always willing to help."
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Kari Howe

October 2, 2026

5 out of 5 rating by Kari Howe
"I have been with Eric Steffes for over 10 years and have received nothing but top-notch service. Rarely do I ever have to leave a message, but when I do, my call is returned promptly. Stacie is always willing to go above and beyond to get answers to my questions."
We responded:
"Kari, thank you for taking the time to leave a review. We appreciate your business over the years. Stacie is a very valuable asset to our office, and she appreciates the kind words."
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Adrianne M

September 24, 2026

5 out of 5 rating by Adrianne M
"Eric from my first conversation with him years ago he knows his stuff and will educate you if you need help. You can trust that he will take care of you and your needs and get you the best possible rate. Stacey who works with Eric is absolutely amazing. She has a great personality and will do all she can to assist you. She is also very knowledgeable and will make things happen.If you need things in a timely manner She will make it happen. They both have assisted me through 2 car accidents that I was involved in that were not my fault. They assisted me with next steps to make sure I understood what would happen next and who to speak with if I wasn't sure. 1 accident I just needed assistance with collision the other was a total loss so they assisted with collision education and of my policy rental, and any questions. I ended up having 2 surgeries so far and am scheduled for 3 more.Accidents are no joke, you need to trust your agent to help you. Eric and Stacey will help with anything or any questions you have. They are great people, I highly recommend them for your Insurance needs."
We responded:
"Thank you so much for the kind words. Stacie and I are glad you find the value in what we do and we appreciate your business."
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Venkat

September 15, 2026

5 out of 5 rating by Venkat
"Eric and Stacy are super friendly and reliable team. I’ve been a client here for over 5 years in total in two stints, coming back to them every time I lived in Michigan. Their customer service and responsiveness are top-notch. Now that I’ve moved out of state again, I’m genuinely going to miss working with this team, in fact missing their call back experience in my place already. Highly recommend them to anyone in MI! Trust them they will do the rest for you."
We responded:
"Hi Venkat, we appreciate your review. Thank you for being a customer and putting your trust in our office and State Farm."
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Mike Wagner

September 11, 2026

5 out of 5 rating by Mike Wagner
"Eric and Stacie have been great to work with and super helpful over the years. We use them for home & auto and the rates and service can’t be matched."
We responded:
"Mike, we really appreciate you taking the time to leave us a review. We strive to provide the customer service you deserve. Thank you very much for trusting us with your business."
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Gartheeban Ganeshapillai

September 4, 2026

5 out of 5 rating by Gartheeban Ganeshapillai
"Excellent staff! Look into the specific details and found the best price in Michigan. Great service and attention to detail."
We responded:
"Hi Gartheeban, thank you for taking the time to leave us such a kind review. We appreciate your business and look forward to providing the customer service you deserve. Eric & Staff"
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Emory

September 3, 2026

5 out of 5 rating by Emory
"Having an agent that you can talk to like a normal person makes all the difference in tue world. I have used Eric's office for over 20 years. There one of the main reason I have stayed with state farm for so long. Eric and Stacy are the best! I get treated like a regular person whenever I call them for something. They go out of their way to help me with whatever I need. I couldn't thank them more!"
We responded:
"We really appreciate your review and trust in our office for so many years. It’s a pleasure talking with you and providing the customer service expected from your insurance company. Thank you!"
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Richard Schlotterer

August 31, 2026

5 out of 5 rating by Richard Schlotterer
"Eric has been my agent for 30+ years now. He has always had my best interests in mind as you can tell by how long I've with him. Eric, Stacie and the rest of the team always provide prompt and customer focused service. In my book you can't go wrong with Eric Steffes State Farm."
We responded:
"Hi Richard, I can still remember meeting with you and Susan all those years ago. I’ve enjoyed our conversations over the years and appreciate your trust in our agency to provide the customer service you deserve. Thank you !"
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Julia Kirchoff

August 31, 2026

5 out of 5 rating by Julia Kirchoff
"Very happy with my service!"
We responded:
"Julia, thank you very much for taking the time to leave a review. We truly appreciate your business.,"
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Tony Goelz

August 20, 2026

5 out of 5 rating by Tony Goelz
"I have been with this agency for over 25 years now. They have always been prompt and helpful whenever I had a question or needed to make adjustments to my policies. On the few a occasions when I had to make claim, they were quick to get the process started and followed up with me. Eric, Stacie, and the rest of the team get five stars and two thumbs up!"
We responded:
"Thank you so much for leaving such a nice review. We appreciate your trust in our agency and State Farm to provide quality service everyone deserves from their insurance partners. Thank you for the many years of business."
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Daisuke Sone

August 17, 2026

5 out of 5 rating by Daisuke Sone
"Eric is very kindly and we could have a lot of discussion about our contract for adding new driver to our insurance."
We responded:
"Thank you for the review. I appreciate your business over the years and it was a pleasure meeting with you recently! Can’t believe how fast your children have grown!"
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Dawn Randazzo

August 14, 2026

5 out of 5 rating by Dawn Randazzo
"Eric and the staff are always polite, happy and very helpful! That’s why I have been with them for such a long time!"
We responded:
"Hi Dawn. We truly appreciate you taking the time to leave us a review. We appreciate your trust in our office and State Farm for so many years. We always enjoy our opportunities to talk with you!"
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Paul Zuby

July 26, 2026

5 out of 5 rating by Paul Zuby
"I have been with Eric and Stacie a long time and they have always been there for me when needed. They are the best."
We responded:
"Paul, thank you very much for your kind words. We appreciate you being a customers for so many years. Stacie and I both have enjoyed your visits over the years!"
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H B

July 22, 2026

5 out of 5 rating by H B
"I had an excellent experience with Eric Steffes State Farm Insurance. The customer service team is always friendly, knowledgeable, and always willing to answer my questions."
We responded:
"Thank you very much for your business and leaving a review. We strive to provide the customer service you deserve. Enjoy the rest of the summer!"
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Katie Sass

July 21, 2026

5 out of 5 rating by Katie Sass
"I’ve been very happy with my home and car rates for my family. Both Stacie D. And Erik S. have been helpful in explaining the different policies to me and assuring we have the lowest rates…"
We responded:
"Katie, we really appreciate you taking the time in your busy schedule to leave a review. We appreciate you and your family being a customer."
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Todd Dobberowsky

July 21, 2026

5 out of 5 rating by Todd Dobberowsky
"Always promt getting back to me on anything done very well for the last few years"
We responded:
"Todd, we’re appreciate your business and thanks for leaving a review. "
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KWOLF 336

July 6, 2026

5 out of 5 rating by KWOLF 336
"Eric is easy to work with, updates me regularly on any policy changes, and makes me feel comfortable doing business with State Farm"
We responded:
"Kyle, we appreciate you taking the time to leave us a review. We hope you and your family are doing well. Thank you for your business"
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Troy Stus

May 30, 2026

5 out of 5 rating by Troy Stus
"Eric has been very responsive to all of our insurance needs. Always just a phone call away."
We responded:
"Troy, we really appreciate you trusting our office and State Farm for your insurance needs for many years. Thank you for taking the time to send us a review, it’s much appreciated."
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Stephen Jarvie

May 28, 2026

5 out of 5 rating by Stephen Jarvie
"Alway on top of it. Eric and his team insure my home and business. They get right back to you with the help you need. They also make sure you have the right coverage. Highly recommend his agency."
We responded:
"Steve, we appreciate you taking the time to leave a review and truly appreciate your business over the years. Thank you for your kind words. I’ll be sure to share with the office staff."
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Patrick Smith

May 28, 2026

5 out of 5 rating by Patrick Smith
"Quick response, great explanations of options. Very pleased!"
We responded:
"Pat, we really appreciate you taking the time to leave our office a review. We’ve valued you as a customer over the years and wish you the best in retirement! You and Tracy deserve it!"
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Mike Kreider

May 27, 2026

5 out of 5 rating by Mike Kreider
"Provided a very knowledgeable, low pressure discussion of options to allow you to build the package that works for you. The discussion includes a fair and honest explanation how they price out competitively.
Overall, for the years I've been a policy holder, I've had confidence of proper coverage, without any of the hassle or hidden agenda."
We responded:
"Hi Mike, we appreciate your business and thank you for taking the time to leave us a review. We do strive to treat clients like friends and family and offer the customer service you deserve. "
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David Silva Barragan

March 12, 2026

5 out of 5 rating by David Silva Barragan
"I’ve been a client of Stacie at Eric Steffes State Farm for several years now, and I can’t recommend her and the entire Eric Steffes team enough. I have multiple cars insured, plus renters and umbrella coverage, and the service has been outstanding every step of the way. Stacie is always responsive, professional, and goes above and beyond to make sure I’m covered. The whole team is the best in the business."
We responded:
"David, we really appreciate your kind words and appreciate you putting your trust in State Farm and our agency to take care of your insurance needs. Yes, Stacie is a very valuable part of our team. Thank you."
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Alene Miller

February 20, 2026

5 out of 5 rating by Alene Miller
"I have been wit Eric and his team for years and have always received excellent service."
We responded:
"Alene, thank you for your review. I appreciate that you value State Farm and our agency. Eric"
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David Hack

February 5, 2026

5 out of 5 rating by David Hack
"I have been with the Eric Steffes Agency for a few years. Upon this upcoming renewal, I shopped hard to get the best deal. After all my due diligence, I decided this agency was the most competitive especially with having auto and homeowners bundled. In addition, there is no AI and when you call you get Stacie or Eric directly on the phone and they will patiently answer all your questions. I highly recommend Stacie and Eric for your insurance needs."
We responded:
"David, thank you for leaving a review. It is much appreciated. We understand people have options for their hard earned insurance dollars, so we always hope we are providing value to our customers. Thank you for your business and trust in State Farm and our office."